Please read these Terms carefully before using Echo. By downloading or creating an account, you agree to be bound by these Terms. If you do not agree, do not use the Application.
The Echo iOS application (the "Application") is operated by APPVANGUARDS SRL, with registered office in Romania, Ilfov County, Tamaşi village, Corbeanca commune, str. Chișinău nr. 42, Prestige Residence residential area, lot 43, room 3, 1st floor, registered with the Trade Registry under no. J23/5638/2023, having unique registration code RO41268079 (hereinafter referred to as the "Company", "we", "us", or similar designations).
For the purposes of these Terms and Conditions, the following definitions apply:
The manner of using the Application and the contractual conditions applicable to the relationship between the Company and its Users and Customers are governed by these Terms and Conditions. By accepting these Terms, you agree that:
By creating an account or purchasing a Subscription, you confirm that you have read and accepted these Terms and Conditions and have taken note of the Privacy Policy.
The Company reserves the right to unilaterally modify these Terms and Conditions at any time, notifying Users of such changes through the Application or by email. Continued use of the Application following notification of changes constitutes acceptance of the updated Terms. Modified Terms apply to any Purchase made from the date they enter into force. Users are obliged to review the Terms before using any feature of the Application.
The Company reserves the right to unilaterally suspend or discontinue access to the Application (in whole or in part) at any time, with immediate notice to Users. The Company shall not be liable to Customers or any third parties for any damages resulting from such a unilateral suspension.
The Company shall not be liable to Users or Customers for any lack of functionality or non-conforming operation of the Application, without prejudice to its contractual obligations towards Customers in connection with the conclusion, performance, and termination of a distance contract.
Echo is a modern iOS application designed to help Users capture their daily experiences through voice, organise them into structured journal entries, extract AI-powered insights, and track progress towards personal goals.
The Application provides two levels of access depending on the User's engagement:
To access the Application's features, Users must create a personal account. The process involves:
Each account is personal and non-transferable. Users are solely responsible for maintaining the confidentiality of their access credentials and for all activity carried out under their account. Sharing an account with third parties is prohibited.
The Application provides the following core features, subject to the User's tier:
AI-generated insights and suggestions are provided for informational and personal development purposes only. They do not constitute medical, psychological, financial, legal, or any other form of professional advice. Users should exercise their own judgement before acting on any AI-generated output.
Users retain full ownership of all User Content they create within the Application. By using the Application, the User grants the Company a limited, non-exclusive, royalty-free licence to store, process, and transmit User Content solely for the purpose of providing the Service.
Users are solely responsible for the accuracy, legality, and appropriateness of their User Content. By submitting content, Users represent that:
Users may delete any or all of their User Content at any time from within the Application. The Company reserves the right to remove content that violates these Terms.
The Application is provided exclusively for personal journaling, reflection, and goal tracking. Users agree to use it only for lawful purposes and in a manner consistent with these Terms. The following conduct is strictly prohibited:
The Company reserves the right to investigate any suspected violation of this section and to take appropriate action, including temporary or permanent suspension of the User's account, removal of offending content, and referral to law enforcement authorities where applicable. The Company shall not be liable to the User for any damages resulting from enforcement actions taken in good faith under this section.
Echo offers a free tier and one or more paid Subscription tiers. Available tiers, their pricing, and included features are presented clearly within the Application. The Company reserves the right to modify the available tiers and their features, with advance notice provided to existing subscribers.
Subscription purchases are made exclusively through Apple's App Store, using the User's Apple ID. By initiating a purchase, the User:
A Purchase that is not finalised through Apple's confirmation flow will not be processed and creates no obligation on the Company to grant access to paid features.
Upon successful purchase confirmation, the Customer will receive immediate access to the features included in the selected Subscription tier. The Company will send a confirmation to the Customer's registered email address.
By completing a Purchase, the Customer confirms that all information provided is accurate and complete. The Company shall not be liable for issues arising from the provision of inaccurate information.
The Contract shall be deemed concluded at the moment the Company confirms the Purchase — specifically, at the date and time the confirmation email is sent to the Customer. From that moment, the Customer has immediate access to all features included in the selected Subscription tier.
Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before the renewal date. Customers may manage or cancel their Subscription at any time through their Apple ID account settings. The Company does not process cancellations directly.
Subscription prices are displayed within the Application in the User's local currency, inclusive of all applicable taxes, at the time of purchase.
The Company reserves the right to change Subscription prices at any time, in its sole discretion, and may conduct promotional campaigns of any duration. New prices will be communicated in advance and will not affect existing active Subscription periods already paid for.
All payments are processed by Apple Inc. through Apple's App Store infrastructure. The Company does not directly collect or store payment card information. Apple acts as the merchant of record for all Subscription transactions.
If the payment method associated with the Customer's Apple ID is denominated in a currency different from the purchase currency, currency conversion will be handled automatically by Apple or the Customer's financial institution. The Company is not responsible for any additional costs arising from currency conversion or bank charges.
Invoicing for Subscription purchases is handled in accordance with applicable accounting and fiscal legislation. Customers may access invoice documentation through their Apple ID purchase history or by contacting us at support@tryechojournal.app.
The Company warrants that the Service is developed and delivered in accordance with best practices, providing a secure digital environment optimised for the User's experience. Specifically:
The Company provides the Application as a tool for personal journaling, reflection, and goal tracking. It does not assume responsibility for the decisions Users make based on content generated within the Application, including AI-generated insights. Specifically, the Company is not liable for:
The Company's total liability to the Customer for all claims arising from or related to the Service shall not exceed the total amount paid by the Customer for the Subscription in the 12 months preceding the claim.
The Company will compensate the Customer for direct damages arising from (i) a breach of these Terms by the Company or (ii) wilful misconduct or gross negligence by the Company's employees or contractors. In such cases, the remedies set out in these Terms shall apply as a priority.
Users of the Application are obliged to use it responsibly, in compliance with these Terms, applicable law, and the standards of appropriate online conduct. In particular, Users must:
The Application is intended for use by persons aged 18 or over. By creating an account, the User confirms they meet this requirement. The Company accepts no liability for use of the Application by minors without parental or legal guardian consent.
This section applies exclusively to Contracts concluded between the Company and natural persons acting as Consumers. It does not apply to Contracts concluded with legal entities or with natural persons not acting in a consumer capacity.
Consumers have the right to withdraw from the Contract within 14 calendar days of its conclusion — that is, from the date on which the Company's purchase confirmation email is received — without stating a reason and without incurring costs beyond those described below.
A Consumer wishing to exercise their right of withdrawal must notify the Company of their decision within the 14-day period by email at: support@tryechojournal.app. The withdrawal is considered made within the prescribed period if the email is sent before the period expires without receiving an error notification.
After the 14-day period has elapsed, the Consumer no longer has the right of withdrawal and any request made after that point will not be considered.
Because Subscription purchases are processed by Apple's App Store, refunds resulting from the exercise of the right of withdrawal are handled by Apple in accordance with their refund policy. The Consumer should submit their refund request directly to Apple. The Company will cooperate with any valid withdrawal request communicated to it.
Where the Consumer has expressly requested and commenced use of the Service before the withdrawal period expires, any refund will be calculated proportionally, reflecting the value of the Service already delivered up to the point of withdrawal, in accordance with applicable consumer protection legislation.
Upon withdrawal, the Consumer will immediately lose access to the features included in the purchased Subscription tier.
For details on the processing of personal data through the Application, please refer to the Privacy Policy, which forms an integral part of these Terms.
All Content is protected by applicable intellectual property laws, including but not limited to Law no. 8/1996 on copyright and related rights (Romania) and other applicable EU and international intellectual property legislation. Content may not be copied, reverse engineered, decompiled, disassembled, modified, published on other platforms, framed, redistributed, licensed, sub-licensed, or transferred in any form by the User or Customer without the Company's prior written consent.
Nothing in the Application or these Terms shall be construed as granting, expressly or by implication, any licence or right to use any Content, in whole or in part, beyond what is expressly stated herein.
The Customer acknowledges that any unauthorised use of the Content constitutes an infringement of the Company's or its affiliates' intellectual property rights, and agrees that the Company will be entitled to exercise all available legal remedies in response.
The Company grants the User a limited, non-exclusive, revocable licence to use the Application for personal, non-commercial purposes in accordance with these Terms. This licence does not grant the User the right to sublicense, republish, distribute, copy, assign, transfer, sell, create derivative works from, or otherwise use the Content for any non-personal purpose.
Certain visual elements and AI-generated outputs within the Application are produced using automated content generation technologies. All intellectual property rights in such elements are owned by the Company or its licensed partners. The User does not acquire any intellectual property rights over Application features or content and may not reuse them outside the Application without the express permission of the rights holder.
All User Content created by the User within the Application — including journal entries, voice recordings, and goal data — remains the property of the User. The Application does not use User Content to train external AI models or share it with third parties for commercial purposes.
The User/Customer agrees to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and affiliates — including reasonable legal fees and costs — from and against any claims, losses, liabilities, or expenses arising from: (i) a breach of these Terms or any related policies, in particular those relating to privacy; (ii) improper use of the Application; or (iii) infringement of intellectual property or other third-party rights in violation of Section IX of these Terms.
The Company will indemnify the Customer for direct damages caused by (i) a breach of these Terms by the Company or (ii) wilful or grossly negligent acts by the Company's employees or contractors. In such cases, the remedies set out in these Terms shall apply as a priority.
All force majeure events as defined under Romanian law constitute grounds for the Company's exemption from liability for any failure to perform obligations resulting from such an event.
Neither party shall be liable for failure to perform their obligations under these Terms if such failure is caused by a force majeure event. Force majeure is defined as any external, unforeseeable, absolutely insurmountable, and unavoidable event.
If the force majeure event continues for more than 15 (fifteen) days from its occurrence, either party shall have the right to notify the other of the cancellation of the Contract, without either party being able to claim damages from the other.
These Terms and Conditions are governed by the laws of Romania. In the event of a dispute, the User/Customer may send any complaint or notification to support@tryechojournal.app in order to reach an amicable resolution.
If the User/Customer acting as a Consumer is not satisfied with the Company's handling of their complaint, they may resort to alternative dispute resolution procedures and, subsequently, to the competent courts.
In accordance with Regulation (EU) No 524/2013, Consumers also have the option of resolving disputes through the European Online Dispute Resolution (ODR) platform, available at: ec.europa.eu/consumers/odr.
If an amicable resolution cannot be reached, disputes shall be resolved by the competent courts at the Company's registered seat, except for disputes involving Consumers, which shall be resolved in accordance with the general jurisdiction rules provided by applicable law.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
For questions, complaints, or requests relating to these Terms: